The recalled charging cables were sold individually and with some Relay Screenless Communication devices. The cables are three feet long with a USB Type-A male connector on one end and a charging head on the opposite end. The charging head has a 5 pin pattern (5 in-line “pogo” pins) that allows it to charge Republic’s Relay device. The charging head has a magnet that aids in mating the pins on the charging head with the contacts on the device. Affected charging cables do not have the Relay logo on the back of the portion of the charging head that connects to the Relay device. This recall only applies to cables sold with some Relay devices and cables sold separately from May 2018 through May 2019. After October 2018, Relay devices were manufactured and packaged with cables containing additional circuitry in the charging head to address the overheating risk.
Charging Cable for Relay Screenless Communication DevicesAbout 15,000
Relay devices packaged with recalled charging cables were sold at Relaygo.com, Target, and Amazon beginning in May 2018 for between $49 to $100. Individual recalled cables were sold on Relaygo.com for about $15.00 from May 2018 through May 2019.
Recall Date: Jun 17, 2020
Republic has received two reports of incidents of the charging cable overheating. No injuries have been reported.
Republic Wireless Inc., of Raleigh, North Carolina
Recall ID: 8836
Last Published: Jun 17, 2020
Emert Number: 20139
Emert Status: Announced